After years of tasting and critiquing dishes from the world’s best chefs, Heather applies her finely-tuned palate and aptitude for flavor analytics to food and restaurant consulting projects. She joins the consulting world after working for over a decade as a Senior Inspector for the world-renowned Michelin Restaurant & Hotel Guides. Prior to becoming a food critic, Heather trained professionally at the Culinary Institute of America and worked as both a pastry chef and executive chef. She holds an MBA degree with a focus on International Hospitality Management from both Cornell University and ESSEC Business School.
Customized consulting for restaurants, startups, and food companies. A few examples of my services:
Menu Analysis - detailed feedback on every dish of your menu
What dishes are the strongest on the menu and why? How can weaker dishes be improved? Where does the overall menu rank on both a local and global scale?
Flavor Analysis - detailed feedback on your food products
Is your food product or product line as good as you think it is? How can it be better? How does it compare to competitors in the market?
Mystery Guest - detailed feedback from a customer perspective
How does your restaurant or food service establishment perform for an anonymous mystery guest? Get detailed feedback on every aspect from the space and service to the food and beverage offerings.